The Email Charter
I can often be found moaning about email, so you can imagine my delight this morning when I came across the Email Charter, via Tina’s blog.
The project, started by TED’s Chris Anderson, is essentially — to quote the website — ‘ten rules to reverse the email spiral.’ Some, such as, ‘Slash Surplus cc’s,’ are obvious; others, like, ‘Give these Gifts: EOM NNTR,’ are perhaps not. My personal favourite is rule #1:
Respect Recipients’ Time. This is the fundamental rule. As the message sender, the onus is on YOU to minimize the time your email will take to process. Even if it means taking more time at your end before sending.
If the rules outlined in this charter become universally adopted, our inboxes — and, in fact, the world — will be happier places.